Your #1 partner for enterprise Humanforce projects
As the first Humanforce advisory and delivery partner in the region, Pinpoint has been involved in over 30 Humanforce projects in the past 3 years.
We support larger and more complex customers to drive business transformation via the Humanforce product suite, giving them access to world-class HR tech advisory and project expertise.
Brands we work with
Melbourne Racing Club
Melbourne Racing Club (MRC) manages prestigious venues at Caulfield, Sandown and Mornington racecourses. Its operations also include hospitality and events across Pegasus Leisure Group (PGL) venues. The combined entities employ 1500+ staff across full-time, part-time, and casual roles.
In early 2025, MRC selected Humanforce to replace their existing Workforce Management Solution and integrate with ADP payroll and existing HR systems.
Pinpoint has been engaged as their Humanforce implementation partner and is also providing client-side resource support, including a Business Analyst and Change Manager.
Early Childhood Management Services (ECMS)
ECMS is a Melbourne-based not-for-profit operating 70+ early learning centres, supporting 6,500 children weekly. It employs over 1,000 staff across metropolitan Melbourne is growing rapidly.
ECMS turned to Pinpoint HRM to assist in evaluating vendors to transform its HR, Rostering and Payroll practices. Cornerstone and Humanforce were the vendors of choice and the project was delivered seamlessly in 9 months. The result? Doubling staff without growing payroll headcount, 50%+ reduction in turnover, and faster onboarding across 75+ centres.
Humanforce now underpins ECMS’s ability to scale, roster intelligently, and deliver consistent, quality outcomes for caregivers, educators and children.
Launch Housing is a Melbourne-based nonprofit tackling homelessness through crisis support, housing, and advocacy. It operates across 14+ sites, supports 14,000+ people annually, and employs around 500 staff.
Pinpoint’s advisory team were engaged to support Launch with the evaluation of a new Payroll and Workforce Management solution. Launch selected Humanforce as their vendor and Pinpoint as their implementation partner.
Pinpoint is also providing critical resource support client-side to the Launch project team, including a Project Manager, Business Analyst and Change Manager.
Mayflower
Mayflower is a Melbourne-based not-for-profit aged care provider. It offers residential, home, and retirement care, employing around 450 staff.
Mayflower engaged Pinpoint to undertake a health check of their Humanforce Workforce Management and Payroll solution and provide a roadmap and recommendations for optimisation of key areas such as rostering, access levels and training.
Why partner with Pinpoint for Humanforce
Project experts in shift-based workforces
Pinpoint has built a dedicated in-house team of Humanforce specialists, equipped to deliver Workforce Management, Payroll, and Talent projects for shift-based organisations across Australia and New Zealand.
Our experienced delivery consultants, project managers, business analysts, and change managers have a deep understanding of the realities of frontline workforces.
Australian-born partnership
While serving a global market, both Humanforce and Pinpoint are proudly Australian-founded providers of HCM solutions and services.
Our products and consulting services are purpose-built for organisations in our region—designed to simplify the complexity of local awards, pay rules, and workforce processes. We specialise in delivering successful HR tech transformations for large, shift-based workforces with unique compliance and scheduling needs.
We can help you…
Evaluate
Let us demonstrate the capabilities of the Humanforce platform and our delivery team to help you assess alignment with your business needs and priorities.
Prepare
Once you’ve selected your Humanforce modules, we’ll ensure you know what it takes to be ready, resourced, and raring for project success from the outset.
Implement
When you’re ready to kick-off, we can support the delivery of your Humanforce solution, either as your implementation partner or as an extension of your project team.
Realise
Beyond go-live, we’ll make sure your Humanforce solution is not ‘set and forget’ but being nurtured and optimised to evolve with the needs of your business.
Simplify scheduling, optimise labour costs, automate compliance and motivate your team with Humanforce enterprise-grade workforce management solutions for your industry.
End-to-end payroll solution that ensures accurate, timely and automated calculations, allowing you to reduce manual rework, eliminate errors and achieve compliance confidence.
Unlock your workforce’s potential. Gain data-driven insights, streamline HR processes, and create a personalised employee experience with our innovative HR solution
Pinpoint has been a constant and invaluable partner throughout our entire project journey. One of the best decisions we made was engaging Neil as our ‘on-demand’ client-side PM. He brought the expertise, experience and flexibility we needed.
Stu Braganza-Travis
Executive Director – Strategy & Growth, ECMS
The Pinpoint HR Maturity Model enabled us to take a really good, hard, realistic look at where we were and where we wanted to be in 5 years. And it was that early foundational piece of work with the advisory team that set us up for everything else. I honestly can’t imagine having done this project without Pinpoint.
Amanda Hughes
Director of People, ECMS
Transform your frontline workforce with Humanforce
In a competitive job market, employee experience has become a key differentiator for companies looking to attract, engage and retain top talent. The Humanforce suite makes it easy for your organisation to create an exceptional employee experience, by providing tools that enable continuous employee engagement, wellbeing, performance alignment and growth.
Allowing you to engage and empower your team, boost morale and productivity, and align teams to your organisation’s strategic goals and vision.
Contact us today to help you unlock your workforce potential with Pinpoint and Humanforce.
What is Humanforce, and what type of organisations is it best suited for?
Humanforce is a workforce management, payroll and HR platform designed for shift-based, hourly, and mobile workforces. It’s widely used in aged care, hospitality, retail, and healthcare sectors. Its strengths lie in advanced rostering, award interpretation, time & attendance, payroll integration and mobile-first functionality.
How long does a typical Humanforce implementation take?
Most Humanforce implementations run from 6 to 9 months, depending on scope, readiness, and complexity. A phased approach can fast-track core functionality and longer timeframes can allow for better levels of business readiness, more comprehensive testing and extended hypercare phases.
What makes Humanforce different from other WFM systems?
Humanforce is purpose-built for the nuances of Australian and New Zealand award interpretation. It excels in shift-based environments, combining rich scheduling, time capture, and compliance automation with a clean, modern user experience and mobile app.
Does Humanforce have payroll capability?
Yes—Humanforce offers its own native payroll solution and also integrates seamlessly with third-party payroll systems. The right fit depends on your specific business needs, complexity, and preferences.
Does Humanforce have talent and HR capability?
Yes. Humanforce now provides full HR and talent management through its acquisitions of intelliHR (Core HR, onboarding, performance, analytics) and LiveHire (ATS, CRM, AI-powered talent pooling).
How do we make sure Humanforce integrates easily with our payroll or HRIS?
Start with a clear integration strategy. Humanforce supports APIs, flat file, and middleware integrations. Pinpoint ensures your design is futureproof, scalable, and delivers reliable, automated data flow across systems.
What does success look like in a Humanforce project?
Success means optimised scheduling, streamlined timesheets, accurate award interpretation, and greater visibility into workforce costs and compliance—delivered with strong adoption and minimal disruption to day-to-day operations.
Is Humanforce an Australian company?
Yes—Humanforce was founded in Australia and while it now has a global presence it remains proudly local, with a strong focus on the unique needs of ANZ-based businesses and award compliance.
Does Humanforce have a mobile app?
Absolutely. The Humanforce mobile app allows employees to view rosters, clock in and out, request leave, and swap shifts—anytime, anywhere.
Can Humanforce manage multiple assignments and awards?
Yes. Humanforce is built to handle complex workforce scenarios—including employees with multiple roles, locations, and award conditions—all in a single profile with accurate interpretation.
Want to learn more?
Whether you’re embarking on a new HR tech project or looking to get more from your current solution our expert consultants are on hand to help you.
