“Our system has been live for awhile now, I think we need a health check – and some new reports.”

After the excitement of going live with a new system and returning to BAU mode, the reality of using your new system hits.  Your highly trained administrator may leave, leaving knowledge gaps in the organisation. You may realise that the standard reports supplied with your system don’t really meet your needs.  You may want a level of personalised support that your vendor can’t really provide. Or perhaps you want to explore some functionality that wasn’t initially configured for you. That’s where Pinpoint HRM can help.

We provide specialised services for organisations that have implemented their HCMS and are ready to step back and optimise the system for ongoing success!

 Elements of this phase may include:

  • BAU Support & Training

  • System health checks
  • Analytics Design and Development

  • New release functionality planning & implementation

  • Change Management

In addition, we can assist with the development of learning, capability/competency and performance frameworks and models, to ensure your system is supporting robust and sustainable HR models and practices.



  • Technology Strategy and roadmap advisory
  • Process improvement and design
  • Business case and readiness assessment


  • Business Requirement documentation
  • Vendor neutral advisory and evaluation tools
  • Vendor comparison and gap analysis


  • Functional Consulting
  • Project Management
  • Integration

Organisations we've helped since 2004

Client stories and testimonials

- Focused on technology to improve HR effectiveness -